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Cortex Academy - Using TextCortex in Customer Support

Disclaimer: This course requires the TextCortex AI Browser Extension. If you haven't downloaded it yet, click here.

Table of Contents
1. What is this course about?
2. ZenoChat for customer support
3. Email writing + Quick AI Reply
4. Personas
5. Knowledge bases
6. Translate
7. Rewrite
8. Simplify
9. Integrations

What is this course about?

This course will help you understand how you can use TextCortex to its fullest potential in the customer support field.

We will list the top most useful features our platform offers for those who work in customer support, so that you can gain insights into the most effective ways to keep your customer success team happy, engaged, professional and calm in a crisis!